Shipping Policy
Effective Date: April 21, 2026
Brand: Aura Smart
Orders are typically processed within 1–3 business days (excluding weekends and holidays).
Once processed, orders cannot be modified or canceled.
Estimated delivery times:
United States: 5–10 business days
International: 7–15 business days
Please note: These are estimates and not guaranteed delivery times.
Delays may occur due to:
High order volume
Carrier issues
Customs processing
Weather or force majeure events
We are not responsible for such delays.
Shipping costs are calculated at checkout unless otherwise stated.
Any customs duties, taxes, or import fees are the responsibility of the customer.
Once your order has shipped, you will receive a tracking number via email.
Please allow 1–3 days for tracking updates to appear.
We are not responsible for lost or stolen packages marked as “delivered” by the carrier.
If this occurs, please contact the carrier directly.
Customers are responsible for providing accurate shipping information.
We are not responsible for:
Orders shipped to incorrect addresses provided by the customer
Failed delivery attempts
Reshipping may require additional fees.
International orders may be subject to customs duties and taxes.
These charges are:
Not included in the product price or shipping cost
The responsibility of the customer
For shipping-related inquiries:
Email: jeyu8476@hotmail.com
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